Is there a three-guarantee policy for the water cups sold?

Is there a three-guarantee policy for the water cups sold? Before writing this article, the editor was also a little confused. Although the editor is already an experienced person in the water glass industry, it seems that the issue of after-sales three guarantees for water glasses is rarely mentioned in daily production or business contacts. So is there a three-guarantee policy after the water cup is sold? Before we understand this, let's first understand what is the Three Guarantees policy?

The three guarantees in the after-sales three guarantees policy refer to guarantee repair, guarantee replacement and guarantee return. The Three Guarantees do not refer to those formulated by the merchants and manufacturers in charge according to their own sales methods, but are clearly stipulated in the "Consumer Rights Protection Law". But the content in the three guarantees is time-bound, so is the 7-day no-reason return and exchange that everyone enjoys when shopping on e-commerce platforms also stipulated in the "Consumer Rights Protection Law"?On this point, the editor has carefully read the information.

The 7-day unreasonable return and exchange on the e-commerce platform is actually based on the "Consumer Protection Law" that when a product fails within 7 days of purchase, consumers can choose to return, exchange or repair it. However, in order to allow consumers to have better security, the platform puts forward additional requirements for merchants. In addition to the 7 days proposed in the "Consumer Rights Protection Law", consumers can choose to exchange or repair within 15 days if there is a functional failure.Later, there are protection regulations on the 30th and 90th. Friends who are interested can search and learn about it on the Internet, and the editor will not explain it in detail here.

Are water cups within the scope of the Three Guarantees policy?Obviously there must be. So how does the water cup realize the three guarantees? There is no need to explain too much about the 7-day unreasonable return and exchange of e-commerce sales.The editor mainly talks about the problem of water cup repair. On this point, both the water cup brand and the water cup manufacturer are consistent. When a consumer raises a problem with a functional failure, the usual method is to replace it.

This is mainly determined by the method, material and product structure of the production cup.A water cup is usually made up of a cup body and a cup cover. Taking the stainless steel thermal water cup as an example, the body of the cup is vacuumized. Usually, the main problems after the cup body is sold are the problem of paint falling off or deformation of the cup body due to improper transportation or storage, and the problem of poor thermal insulation effect of the cup body.

For these two problems, for a water cup production factory with simple product structure but many production processes and high automation, maintenance is not only cumbersome, but the maintenance cost even exceeds the production cost of a single cup body on the assembly line. Therefore, after the cup body fails, whether it is free or paid, the merchant will directly mail a new cup body for replacement.

The after-sales treatment of the cup lid of the water cup is almost the same as that of the cup body. Unless the seal is not tight because of the sealing ring, or the hardware screws and other small parts are missing, the merchant will also mail a new complete lid to the consumer for replacement. The main reason is that maintenance is cumbersome and the cost of maintenance is higher than the production cost of a new lid on the production line.

Dongguan Zhanyi Commodity Technology Co., Ltd. specializes in the production of metal cups, plastic cups, coffee cups, suction mug, lunch boxes, food jar, travel mugs, portable water bottles, sports bottles, home life desktop trash cans, thermos bottles, etc.These products are all our annual exports, and are recognized and loved by the US, Europe, Australia, Japan, South Korea, Taiwan, Hong Kong and other consumers. Support for small quantity order, fast customization.